Marketivy
Front Office

Industries

An AI receptionist for HVAC companies

Peak season does not wait for a callback. Marketivy answers the no-cool call, asks what the system is doing, and books the appointment.

  • After-hours and overflow calls get an answer
  • The visit lands on the calendar with a confirmation
  • Missed calls get a text back the same day
An HVAC technician working on an outdoor compressor, face out of frame.

The call

An after-hours no-cool call comes in while the trucks are parked.

CustomerMy AC stopped cooling. Can someone come out?

MarkI can book a technician for tomorrow at 8:30 AM.

CustomerBook that.

MarkYou're booked for tomorrow at 8:30. I'll text a confirmation.

What gets in the way

  • After-hours calls land in voicemail.
  • The office can't pick up while technicians are on a job.
  • A callback the next morning is often too late.

How the call moves

  1. The customer calls.
  2. Mark answers and asks what the system is doing.
  3. The visit goes on the calendar.
  4. A confirmation text goes out.
  5. Your team sees the job in Marketivy.

Questions

Can Mark book a no-cool call after hours?

Yes. It offers the times you allow and confirms the visit.

What if the call needs a person?

Mark transfers it or flags it for your team.

Your next
customer
is calling.

Mark can get it.

Try itBook a demo

(469) 300-6588MARK IS ANSWERING

Try itBook a demo