INDUSTRIES
Built for the trades that can't miss a call.
You're on a roof, under a sink or in a panel. Mark answers like he knows your trade, asks the right questions and books the job.
01 — YOUR TRADE
Pick your trade.
Hear Mark work.
Each trade gets its own questions, its own urgent rules and its own way to book. Here is how a call goes.
HVAC
EXAMPLE2 min 40 s
from hello to a booked visit
ON THE CALL
EXAMPLE CALL
- CALLEROur upstairs AC is blowing warm air and it's 104 outside.
- MARKThat's rough in this heat. Is the outdoor unit running, or is it quiet?
- CALLERIt's running, the air is just warm.
- MARKGot it. I have a technician in Plano at 3:30 today. Want me to lock that in?
JOBS MARK BOOKS
- No-cool repair
- Seasonal tune-up
- System replacement estimate
- Thermostat install
- Duct work
AFTER HOURS AND EMERGENCIES
A 9 PM no-cool call gets answered. Mark books the first slot tomorrow, or rings your on-call tech for the heat emergencies you mark as urgent.
Calls, cities and numbers are examples, not customers.
More on HVAC →02 — WHAT MARK HANDLES
The front office, in any trade.
- 01
Every call, picked up
Day, night, weekends and the rush after a storm. No voicemail, no hold music.
- 02
Your questions, in your order
Mark asks what you would ask: the system, the symptom, the address, the access notes.
- 03
Booked on your calendar
Real openings from your schedule, a confirmation text, and the job details for your crew.
- 04
Emergencies go to a person
Leaks, sparks, no heat for a newborn. You choose what counts as urgent and who gets the call.
- 05
Quotes and follow-ups
Estimates get scheduled, unbooked callers get a text back, and nothing sits in a notebook.
- 06
Knows where you work
Your service area, your cities, your hours. Callers outside it hear that up front.
03 — MARKETIVY LOCAL
Get listed.
Get found.
Marketivy Local is our directory of Dallas–Fort Worth home-service pros. When a homeowner finds you there and calls, Mark picks up.
(469) 300-6588MARK IS ANSWERING