Marketivy
Front Office

Industries

Appointment booking for roofing companies

When the calls stack up after a storm, Marketivy answers, captures the address and the damage, and books the inspection.

  • Inspection requests get a time, not a voicemail
  • Follow-up goes out if the customer does not book
  • Your crew sees the opportunity without chasing the phone
A roofer walking a residential roof, seen from the side.

The call

Storm calls stack up and each one is asking for an inspection.

CustomerWe lost shingles last night. Can you look at the roof?

MarkI can schedule an inspection. Thursday at 9:00 AM is open.

CustomerThursday works.

MarkInspection booked for Thursday at 9:00. I'll send a confirmation.

What gets in the way

  • After a storm, the phone moves faster than the office.
  • Inspection requests go to whoever answers first.
  • A voicemail rarely turns into a scheduled visit.

How the call moves

  1. The customer calls.
  2. Mark captures the address and what they are seeing.
  3. The inspection is booked.
  4. A confirmation goes out.
  5. Your team gets the opportunity, not a missed call.

Questions

Can Mark schedule inspections?

Yes. It offers the inspection times you approve.

What if the caller needs a person now?

Mark transfers the call when the request is outside the script.

Your next
customer
is calling.

Mark can get it.

Try itBook a demo

(469) 300-6588MARK IS ANSWERING

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